Gallery Customer Satisfaction They Explained Everything! They explained everything to me in words I could understand, they talked to me like a human being, treated me with respect, and gave options and explained each in a non-prioritising manner. The choice was mine. They respected me, and were so professional (running errands, cleaning up, explaining) that I will never have another plumber besides this company. Even the charge was fair and explained. This is a company that takes pride in being professional and in doing a good job. Knowledgeable, Professional, Friendly Service! Kevin and Dean gave me the most insight on the problems I was experiencing with my septic system. I spoke to several other companies in the area and the information Waste Water Solutions provided was exceptional in comparison. They repaired the problem and everything has been great since. A job well done! I would recommend them to anyone needing septic or plumbing work. Debbie M My septic stopped working and I called Kevin. He came out the following day, assessed the problems and was able to get my system up and running again. Great service. From Sue in North Bay! The information provided was straight forward and presented in a way I could understand. I was terrified that my situation would cost more money than I had but Kevin was able to show me on his diagnostic camera exactly what the issue was and he didn’t have to dig to the extent I imagined. Wonderful staff to work with and a very happy customer!